user
password

Shopping cart

your shopping cart is empty

Astium feature list

The Astium PBX is the solution for all telecommunication needs in a broad variety of environments. Most features are free and without user licence.

What are our developers currently working on? Check the Roadmap.

factsheet Astium
12 maart 2008, 986 KB, pdf

Common call & fax features

Astium is a hybrid solution and supports calls over PSTN (analog), ISDN, VoIP (SIP / IAX), WiFi, GSM, DECT and Fax support. Fax support. -
Fax support.
Send faxes from every major application (Print-to-Fax). Receive faxes as a file or send faxes directly to a printer (Fax-to-Email).
Call (blind) transfer, Call waiting, Call forwarding Call forwarding -
Call forwarding
Astium can forward calls to another phone number or voice mail if you are busy or if you dont pick up the phone. In the new release (1.6.) you can define different rules for both internal and external calls.
, Call parking Call parking -
Call parking
Park a call on the PBX and continue the call on an other phone anywhere in the building.
Call Forward IVR Call Forward IVR -
Call Forward IVR
Do not tell your customers what to do when you are not available! Let them make the choice! Sorry Im not available right now. Press 1 to leave a voice mail message, press 2 for my mobile phone, press 3 for a colleague, press ...
Callee Transfer Callee Transfer -
Callee Transfer
A call transfered from Astium to a mobile phone, can be transfered to an extension by pressing #. For example: Employee A receives a call from a customer and transfers the call to the mobile phone of Employee B. Employee B wants to transfere the call to Employee C. On his mobile phone he presses # and the extension of Employee C. The customer will now be transfered to Employee C.
Three-way calling, Conference calling Conference calling -
Conference calling
Create a virtual conference room. Participants can attend by calling your company and login by dialing the number of the conference box and PIN code. Conferences can be recorded.
Multifolder voicemail with SMS¹, voicemail to email and message waiting indicator (visual on phone and stutter dialtone).
Intercom Intercom -
Intercom
Overhead paging. Use the Astium as an intercom system (not yet supported by all phones).

Advanced call features

Call recording Call recording -
Call recording
Recording of conversations as WAV files.
Astium Personal Switchboard Astium Personal Switchboard -
Astium Personal Switchboard
The Astium Personal Switchboard is a software application which shows presence information on your computer (Linux, Apple, Windows. Who is on the phone? Who is calling who? Who is available? You can even transfer calls by dragging a call to a user or queue. We completely redesigned this application for your convenience.
SIP call accept support SIP call accept support -
SIP call accept support
Accept inbound calls to sip:user@domain.com. Internet connection and DNS update required.
Least cost routing Least cost routing -
Least cost routing
Astium will select the most cost-effective line for every call.
Buddy list and Presence Buddy list and Presence -
Buddy list and Presence
Indicates whether collegues are online or on the phone. The status is displayed on your phone or by additional workstation software.
Phonebooks Phonebooks -
Phonebooks
Company and personal phonebook.
Click to dial (Outlook, eigen applicaties) Click to dial (Outlook, eigen applicaties) -
Click to dial (Outlook, eigen applicaties)
Click on a phone number to make a call
²
Dial by name Dial by name -
Dial by name
Press the first letters of the name of the person you want to call. Astium will check the address book and make the call.
Follow me Follow me -
Follow me
From an external location you can put your phone through to your current location.
and Hot desking Hot desking -
Hot desking
When you login on anonther phone, all settings will be transfered to the new phone.
Direct Inward System Access (DISA) Direct Inward System Access (DISA) -
Direct Inward System Access (DISA)
Call your PBX from a external location, login and use all Astium features, like creating conference boxes or make long distance calls.
ADSI support

Call center features

Channel spying Channel spying -
Channel spying
Listen to a conversation. Restricted use for administrators only. PIN required.
ACD (Automatic Call Distribution) ACD (Automatic Call Distribution) -
ACD (Automatic Call Distribution)
System designed to distribute large volumes of incoming calls among the available employees. Features waiting music, anouncement of number of waiting callers and expected waiting time.
(personal) Queues
Music on hold Music on hold -
Music on hold
Music played when caller waits. Can be MP3 files or streaming MP3 like a radio station.

PBX features

Extended IVR (Interactive Voice Response) menu Extended IVR (Interactive Voice Response) menu -
Extended IVR (Interactive Voice Response) menu
Press 1 for ... Automated call handling system where the user interacts with the PBX without the help of a phone operator.
Provisioning Provisioning -
Provisioning
The Astium has a provisioning system for all major SIP phones. Through DHCP phones can be configured automaticly out of the box by the PBX.
, Auto Firmware update Auto Firmware update -
Auto Firmware update
Automatic update of phone firmware (Not supported yet by every phone).
Call me now Call me now -
Call me now
When a website visitor clicks on a button (link), the Astium will call an extention. When this call is answered, the Astium will call the visitor and starts a conversation.
Multi-tenanting Multi-tenanting -
Multi-tenanting
Serve more than one location with one PBX. Each location can have its own timezone.
Onsite or in an ASP environment Onsite or in an ASP environment -
Onsite or in an ASP environment
Astium can be installed onsite or can be hosted to serve more than one company.
Billing Module Billing Module -
Billing Module
Generate billing information for every call. Billing information is included in your reports and can also be exported to your own billing software. Billing supports different trunks, phone companies and rate plans.
Firewall + DMZ
Virtual Private Network (VPN)
Extensive realtime Rapports Extensive realtime Rapports -
Extensive realtime Rapports
Have access to a wide variety of real time rapports about your PBX. See incoming and outgoing calls, type of calls and the cost of calls. All information can be filtered for example to an specific company or user. Also available detailed queue statistics. How many agents are present? How many people are currently waiting? How long is the average waiting time? How many calls are abandoned?
Call details Call details -
Call details
We also added detailed call information, just for managers. Do you want to see what exactly happened to a phone call? Its now just a click away. Great for problem solving.
Call detail records Call detail records -
Call detail records
Records used for billing.
Scalable Scalable -
Scalable
Change hardware to meet your requirements or combine more Astiums to one PBX.
Multi language support Multi language support -
Multi language support
Supported voice prompts: English (UK & US), Dutch, French, Flemish. Other languages on request.
Role-based graphical user interfase (GUI) Role-based graphical user interfase (GUI) -
Role-based graphical user interfase (GUI)
Users, managers and administrators can go to My Astium and change account settings.
See the online Preview
ODBC support, SOAP support
Caller-ID features like name lookup and ringtones.
Pre configured trunks Pre configured trunks -
Pre configured trunks
Want to save more on your phone costs? Switch from ISDN to VoIP for your phone calls! We added pre configured SIP accounts. Just fill in your user name and password and you are ready to go. Calling external phone numbers over VoIP has never been easier! (only for Prefered SIP Partner accounts).
Plugin support Plugin support -
Plugin support
Plugins are small third party software programs which can add additional features to the Astium.
Download Center Download Center -
Download Center
We added a Download Center to your PBX. Here you can download the latest manuals and software. All information is continuously updated.
Advanced Ringtone support Advanced Ringtone support -
Advanced Ringtone support
You now can select different ringtones for different types of callers. This feature is available for Snom phones only. For other phones you can select different ringtones on the phone itself.

Video features

Video support

Support

24/7 support
Installation and Operator manual available in PDF and in print.
End user manual End user manual -
End user manual
Because most companies only have one or two brands of phones, manuals are now grouped by phone type. Just read the chapter about your phone. Easy to read and in a few minutes you learn the very basics of your phone. At the end we added a quick list with all * and # codes for your reference. All manuals are available at the Download Center (PDF) and in print.